Shipping Conditions

Shipping your package

Packages are generally shipped within 5 to 7 days after receipt of payment. Except for luminaires command that can take up to 1 month of production.

Packages are shipped via Bpost with a tracking number and off without signature.

The price of shipping includes the cost of preparing, packing and shipping and differs depending on the country where you bought the item. We recommend you to group all your items in one order.

boxes dimensions are appropriate and your items are properly protected.

Belgian law on trade practices, information and consumer protection of 6 April 2010, allows the consumer, within 14 working days after receipt of the goods, to give up his command.
The buyer may waive the purchase within 14 working days after delivery of the order. The goods must be returned within the same time, in their original packaging, not damaged: Sprl restore, Neuvice 14, 4000 Liège, Belgium.
Subject to the conditions listed above, it will be repaid for products ordered for the amounts on your delivery, excluding shipping costs, within 15 days of receipt of goods.
Incomplete goods, damaged, damaged or soiled by the customer will not be repeated.

Return costs are entirely borne by the sender, except if the return is motivated by an error on our part in the preparation of the order.